Like previous editions, the ninth edition of the Handbook of Technical Writing is a comprehensive, easy-access guide to all aspects of technical communication in the classroom and on the job. It places writing in a real-world context with quick reference to hundreds of business writing topics and scores of model documents and visuals. Meeting the needs of today’s writers, the ninth edition includes expanded coverage of audience and context and reflects the impact that e-mail and other technology
have had on workplace communication. This comprehensive reference tool is accompanied by a robust Web site that works together with the text to offer expanded resources online.
New to This Edition
As mentioned above, our focus in revising the Handbook for this edition has been to address the impact that technology has had on workplace communication. We have updated our coverage of correspondence and other entries throughout the book to show that there is often more than one appropriate medium for a particular message. A report, for example, can be sent as a hard copy, an e-mail attachment, or an e-mail itself. To address this issue, we have expanded our rhetorical advice on analyzing context and audience and have added new information on instant messaging, blogs, and other means by which today’s writers communicate.
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